Shipping Policy

We currently ship across Canada.

Processing Times

Orders are typically shipped within 2–3 business days, provided the product is in stock.

During product launches, promotions, or periods of high demand, processing times may be longer and can take up to 14 business days. We always do our best to ship your order as quickly as possible.

If you purchase a pre-order or an out-of-stock item, the estimated shipping date will be indicated on the product page.

Shipping Rates

• Flat-rate shipping: $10 CAD per order across Canada.

• Free shipping on orders of $75 CAD or more (before applicable taxes).

Once your order has shipped, you'll receive a confirmation email with tracking information, when available.

Delivery Times

Delivery times vary depending on your location and the shipping carrier. While we strive to meet estimated delivery times, delays outside of our control may occasionally occur.

Shipping Issues

If you experience any issues with the shipment or delivery of your order, please contact us at hello@terioandco.com.

If tracking information has been provided, you may also contact the shipping carrier directly for updates.